Refund policy

We want you to be fully satisfied with your purchase from OhMyBP. If you are not happy with your order, you have 14 days after receiving your item to request a return.

Eligibility for Returns

The item must be in the same condition as received — unworn, unused, with all original tags and packaging.
Proof of purchase (receipt or order confirmation) is required.
Please do not send returns without requesting approval first.

How to Request a Return

Contact us by email at support@ohmybp.com.
Once your return is approved, we will provide return instructions and, if applicable, a prepaid return label.

Return Address

Owner: Oleh Pavlyk
Return address in the United States:
635 Somers ave, Feasterville-Trevose, PA 19053
+1 267 800 90 48

Return Shipping Costs

Return shipping costs are the responsibility of the customer, unless your item is defective, damaged, or incorrect — in that case, OhMyBP will cover return shipping costs.

Non-returnable Items

Custom or personalized items
Perishable goods
Personal care items or hazardous materials
Sale items or gift cards

Damages and Issues

Please carefully inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately so we can resolve the issue quickly.

European Union 14-Day Cooling-Off Period

If your order was shipped to the EU, you have the right to cancel or return your order within 14 days for any reason. All standard eligibility applies.

Refunds

Once your return is received and inspected, we will notify you about approval or rejection of the refund. Approved refunds are processed to your original payment method within 10 business days. If you have not received your refund within 15 business days, please contact us.