Shipping policy

We offer shipping services to customers worldwide. Orders will be processed and shipped within 1-3 business days of receiving payment. Shipping times may vary depending on your location, but typically take from 3 to 7 business days for US domestic orders and from 7 to 14 business days for international orders.

Shipping rates will be calculated at checkout based on the weight and size of the package, as well as the shipping destination. We offer both standard and expedited shipping options for our customers.

If your package is lost or damaged during transit, please contact us immediately so we can work with the shipping carrier to resolve the issue. We also offer package tracking information so you can keep track of your order.

Please note that we are not responsible for any customs or import duties that may be charged by your country's customs office. These fees are the responsibility of the customer and are not included in the shipping charges.

If the customs service in your country of origin requires you to pay customs duties or import fees for the parcel, you must pay them yourself. If you refuse to pay the duty, we will not refund the money for the product, as the postal or customs service will dispose of the parcel.

If you have any questions or concerns regarding shipping, please feel free to contact us at any time.

Generally, we will send the items as soon as possible once your payment is completed.

We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected.

We ship anywhere in the world, so delivery times depend on your country of residence. It may take anywhere from 7-14 business days on average, highly dependent on customs and import processes.

Shipping Methods

ePacket, EMS, USPS, DHL, FedEx, and Other

Delivery Time

  • Regular mail usually takes up to 14 working days (excluding holidays and weekends)
  • DHL or FedEx usually takes 5-7 working days (excluding holidays and weekends)
  • USPS usually takes 1-5 working days (excluding holidays and weekends)
  • Free Shipping to the USA: 3-7 days (excluding holidays and weekends)
  • EU shipping: 7-14 days (excluding holidays and weekends)
  • Express DHL or FedEx Worldwide Shipping: 3-7 days (excluding holidays and weekends)

Note: Delivery may be delayed due to uncontrollable factors such as customs, flights, weather, etc. Please be patient and you will receive your parcel.

Shipping worldwide from the USA, Ukraine, and Poland/EU.

Owner: Oleh Pavlyk  
Branch in the United States:  
635 Somers ave, Feasterville-Trevose, PA 19053  
+1 267 800 90 48

Shipping Costs & Tracking

  • Who pays for shipping? - Shipping within the USA is free for all orders.
    - For international orders, shipping costs are calculated at checkout based on the destination and total order weight. Customers are responsible for all shipping charges outside the USA.
  • Customs & Import Duties:
    For U.S. Customers: We pay duties, you pay nothing extra in the U.S.!

For All Other Countries: All customs duties, taxes, and import fees are the responsibility of the customer. These charges are not included in the shipping fees and must be paid separately to your local customs office if required.

  • Tracking Your Order:
    After your order is shipped, you will receive a confirmation email with a tracking number and a link to view the status of your shipment online. Tracking details will also be available in your customer account on our website.
  • Delivery Time:
    Estimated delivery times and methods are displayed at checkout. Typical delivery is within 3–7 business days for the USA and 7–14 business days for international orders, depending on shipping option and destination.
  • If a problem occurs:
    If your package is lost or damaged in transit, please contact us immediately. We will help investigate and resolve the issue directly with the shipping carrier.

Shipping FAQ

Is shipping included in the prices?
Free shipping to the USA only.
How do I change my delivery address?
Please contact us as soon as you realize you need to change the delivery address. Once it is shipped, we cannot change the address. Contact Customer Service immediately at support@ohmybp.com.
How do I cancel an order?
Please contact us as soon as you realize you need to cancel. Once it is shipped, we cannot cancel the order for you. Contact Customer Service immediately.